Frequently Asked Questions

What does Weald Packaging Supplies do?

Weald Packaging Supplies provides a comprehensive range of high-quality packaging materials and solutions for businesses across multiple industries. From eco-friendly options to custom packaging, we help customers protect and present their products with confidence.

When was Weald Packaging Supplies founded?

Weald Packaging Supplies was founded in 1983 by former director Alan Morton, who began by supplying vacuum pouches from a small unit. The company grew steadily, relocating several times before settling in Buxted, East Sussex, in 1990.

In 2000, former employees Tony Willmott and Robin Farmer became directors, guiding Weald through significant development over the next two decades. By 2022, the company had experienced substantial growth and the team expanded to 12 members. Marc and Ollie succeeded Tony and Robin as directors, continuing Weald’s legacy as a leading UK packaging solutions provider.

Where is Weald Packaging Supplies?

We're conveniently located right next to Buxted Train Station. Feel free to pop by and say hello!

What is Weald's mission and vision?

Our mission is to deliver reliable, sustainable, and cost-effective packaging solutions that support our customers’ success. We envision a future where packaging is smarter, greener, and tailored to meet the evolving needs of businesses and the planet.

What sustainable packaging options do you offer?

We offer a diverse range of sustainable packaging solutions designed to help businesses reduce their environmental impact. Our product line up includes eco-friendly takeaway packaging, bio degradable vacuum pouches, and industrial packaging options that prioritise sustainability without compromising on quality or functionality.

How do your sustainable packaging solutions benefit my business?

Adopting eco-friendly packaging can enhance your brand's reputation, attract environmentally conscious customers, and ensure compliance with evolving regulations. By choosing sustainable options, you demonstrate your commitment to the environment, potentially leading to increased customer loyalty and satisfaction.

Are your sustainable products certified or compliant with industry standards?

Yes. Get in touch with us if you would like to see specific certifications or compliance details for individual products.

How can I ensure that the packaging I choose is recyclable or compostable?

We provide detailed product information to help you select packaging that aligns with your sustainability goals. Our team is available to assist you in identifying recyclable or compostable options suitable for your business needs.

Do you offer take-back or reuse programs for packaging?

Currently, we don't offer any take-back or reuse programs. However, we encourage customers to contact us directly to discuss potential initiatives or partnerships aimed at reducing packaging waste and promoting circular economy practices.

How can I learn more about your sustainability efforts and initiatives?

We regularly update our blog with articles and insights related to sustainability in packaging. You can explore our latest posts to stay informed about our ongoing efforts and industry trends.

Weald Packaging Supplies is installing solar panels at our headquarters as part of our ongoing commitment to sustainability and reducing our environmental impact.

What is the minimum order for free delivery?

Delivery is free for orders over £150.00 before VAT. Orders below this incur a charge of £12.50 if we are sending your order using DHL Parcel Courier. If your order is being delivered by Weald's own fleet of vehicles then delivery is free.

Will my delivery come by courier or Weald van?

Our sales team will be able to tell you if you are on our regular delivery routes, please contact us to find out. 01825 732000 or email info@wealdpackaging.co.uk.

Can I specify a time for delivery?

Your delivery will normally be made the next day between 8.00am to 5.00pm. However for an additional charge we can offer a before 10am or 12pm next day.

Saturday & Sunday deliveries are available at an additional charge.

We can track your order all the way from our warehouse to your doorstep.

Can I collect goods from your premises?

Yes, you can collect from our trade counter. Our opening days and times are: Monday – Friday 8am-5pm, and we are located right next to Buxted Train Station.

How do I make a payment?

Payments may be made over the phone or by bank transfer. We can also take your payment by card at our Trade Counter. If you have an account with us, then payment must be made within 30 days from the date of the Invoice.

What is your returns policy?

If you're not satisfied with the products you've received, please contact us right away. We will issue a refund for any unused items returned in their original packaging. Please note that shipping charges are non-refundable, as these costs are incurred once the order is dispatched.

Can you sell to individual consumers or just to companies?

Although most of our sales are business to business, we can sell to any type of customer. You do not have to be a company to order from us.

Where do you deliver to?

We can deliver anywhere in the UK using our own fleet of vehicles or next day courier service. (Scottish Islands and Highlands are a 2 Days Service).

Do you offer customisation or special orders?

Yes, we can! If you need a new product, a custom size, custom printing, or anything else - please contact the sales team info@wealdpackaging.co.uk or 01825 732000 and tell us your requirements.

Can you provide samples of your products?

It is dependent on what the item is. If you would like a sample please call 01825 73200 or email info@wealdpackaging.co.uk and we will be happy to assist you.

Unable to find what you're looking for? Feel free to email your enquiry to info@wealdpackaging.co.uk, and we'll get back to you as soon as possible!

Oops! Something went wrong while submitting the form.

Weald Packaging Supplies is a limited company registered in England and Wales. Registered number: 01713146. Registered office: Station Approach, Buxted, TN22 4LA.